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Customer Considerations

• Cashflow Problems: How to Get Your Money
  
  Cashflow Problems: How to Get Your Money One of the most common problems that affects businesses is that their customers owe them money. When you've done the work but people are being slow to pay...
• Keeping Customers Loyal
  
  Keeping Customers Loyal It's a well-known fact that it costs many times more to acquire a new customer than to keep doing business with your existing ones. For this reason, the best way to become...
• Putting It in Writing: Contracts for Customers
  
  Putting It in Writing: Contracts for Customers When you're dealing with customers, sometimes things can go wrong. It might be your fault, it might be their fault or it might be no-one's fault -- but...
• When Customers Complain
  
  When Customers Complain You probably won't have been in business too long before you get your first complaint. It just can't help but happen: low-end customers pay nothing and expect the Earth, while...

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