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Managing Risk: The Disaster
Plan
A very important factor in any business is how you manage risk
- yet it is a factor that is often ignored by home
businesses.
You have to realize that any time you start a business, you are
taking the risk that the business might fail. What experienced
people do is shield themselves from risk at every opportunity,
to make sure that they can keep a business going for months on
the brink of disaster, and wind it down gracefully if it really
has to go under.
You need to have a plan for what you're going to do if your
business looks like it's going bankrupt. Are you going to
borrow more money, if you can? Sell your car? Raise prices? Get
rid of staff? Done right, you should have a good package of
'rescue measures' that really do have a chance of rescuing the
business.
Borrowing
If you need to borrow more to keep your business afloat, take
great pains to avoid looking desperate. Act like your business
is moderately successful but needs more investment, and you're
far more likely to succeed in getting more funding.
Bye-Bye Staff
This is a bad idea, but not always a terrible one. In a home
business, you presumably only take on staff because you have
enough business to cover it, don't you? So it makes perfect
sense to get rid of the staff when things start to go wrong and
go back to doing it all yourself.
Price Hike
When your business is in trouble, there are few things
guaranteed to destroy it faster than a price rise. Just don't
do it, however tempting it might be - cut costs instead. If you
absolutely must raise prices, do it by scaling back what you
get for your money in each of your price ranges, without
actually raising the prices.
I know of a struggling bus company that kept its fares the same
for years but gradually started to run fewer buses and send
them all over town, making journeys take longer. People reacted
a little badly to the longer journeys, but it was nowhere near
the scandal that there would have been if prices had risen.
Keep Staff Pay Aside
Whatever you do, make sure to keep staff pay separate from the
other business finances, and pay it out immediately if the
business looks to be heading for trouble with its creditors. It
is far better to be paying your staff on the last day than to
be giving all that money to the creditors. Leaving staff unpaid
will destroy your reputation, not to mention hurting a lot of
innocent people.
The 'Closing Down' Sale
If you plan it well, your last day in business might not be so
bad. Just make sure everyone knows that you're closing down for
real, but still price everything ever-so-slightly above cost.
In this way, you can avoid the drastic loss-making 'Everything
Must Go!' mentality, and come out of your business the same way
as you would if you'd decided to shut it down that day for some
other reason.
Selling Your Business On
If you're shrewd about it, you might be able to keep your
business going long enough to sell it to someone who could turn
it around. There's nothing dishonest about this route - it's
the one most big companies take if things start to go wrong.
You might even find that one of your competitors is willing to
buy, even if only for your established customer base.
It's Up to You
Disaster plans are very personal, and they depend a lot on how
much risk you're willing to put on yourself. If you do things
the sensible way, then you'll go as far as you can to avoid
selling or borrowing against any of your own assets just to
keep a business afloat. On the other hand, if you're really
determined and a bit of a risk-taker, putting some things of
your own at stake might buy you enough time to recover from
whatever hit your business.
It's a little like playing poker: are you going to be the guy
who walks away and leaves his money on the table, or are you
going to throw your car or house keys onto the table and raise
the stakes? That's risk management for you.
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