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Where To Complain
If you have spent money and time on a work-at-home program and now believe the program may not be legitimate,
contact the company and ask for a refund. Let company representatives know that you plan to notify officials about
your experience. If you can't resolve the dispute with the company, file a complaint with these organizations:
1. The Federal Trade Commission works for the consumer to prevent fraud and deception. Call 1-877-FTC-HELP
(1-877-382-4357) or log on to www.ftc.gov.
2. The Attorney General's office in your state or the state where the company is located. The office will be
able to tell you whether you're protected by any state law that may regulate work-at-home programs.
3. Your local consumer protection offices.
4. Your local Better Business Bureau.
5. Your local postmaster. The U.S. Postal Service investigates fraudulent mail practices.
6. The advertising manager of the publication that ran the ad. The manager may be interested to learn about
the problems you've had with the company.
For More Information
The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace
and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free
information on consumer issues, visit www.ftc.gov or
call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing,
identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to
hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
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